Products in various sizes to suit different purposes.

Use it on the floor, sofa, car seat, or place it in your pet's crate, bed or kennel.

Purchase the product in the appropriate size for your needs and use it wherever you want.

Q: My pet tore and ate the cooling mat. Is it okay?

A: Avanpet cooling gel is made of propylene glycol (PG), which is a food ingredient, and carboxymethyl cellulose (CMC), which is commonly used in cosmetics and pharmaceuticals, as its main ingredients. Although it is edible, please note that it is not developed as a food product. If your pet frequently chews on objects, it is recommended to wrap the cooling mat with a towel or something similar to give them time to adjust to it.

Q: There is mold on the surface of the product.

A: Mold on cooling mats is a common occurrence caused by the saliva or sweat of pets, which can occur when exposed to a high-humidity environment for an extended period. This is a typical phenomenon that can occur not only in cooling mats, but also in other products such as pet bedding and toys. Like other products, it is recommended to periodically clean the Avanpet cooling mat to create a safe and long-lasting environment for your pets.

Q. The cooling mat doesn't feel cool after using it for a while!

A. Due to the product characteristics, the thermal conductivity may decrease after a certain period of use, resulting in less coolness. You can try putting it in the freezer or refrigerator for a short time to make it feel cooler.

Q. Does the cooling mat shrink over time?

A. All cooling mats that use cool gel, including Avanpet cooling mats, contain purified water. When the cooling mat is used for a long time, the water absorbs thermal energy, causing evaporation and natural loss of moisture. To delay this evaporation process, Avanpet cooling mats are coated with multiple x-layers of coating during the PVC lamination process.

Q. My pet doesn't get on the cooling mat.

A. It is recommended to use it with snacks or cushions that your pet is used to as they may be unfamiliar with the new item.

Q. I put it in the refrigerator, and it became moist when I used it.

A. This is a very natural scientific phenomenon. If you leave it in the refrigerator for a long time and then take it out, condensation may occur on the surface of the product due to the moisture in the air. You can wrap it in a towel or something similar for a few minutes and use it, and then remove it when the temperature rises a bit.